Questions & Requests

General Power Questions

How do I report a damaged power box or power line?

Keep everyone clear and call 801-804-4440. If unable to contact someone at  801-804-4440, call 911.

What should I do about a tree that is growing into a power line?

Fill out an online service request for trees in power lines.

How do I report a street light that is out?

Fill out an online service request for street light repairs.

How can I find out more information about net metering (solar panels)?

Do we receive power from windmills at the mouth of Spanish Fork Canyon?

The windmills are owned and operated by a private company, from which Spanish Fork City receives rental, sales tax, and energy sales tax revenue. The power produced by the windmills feeds the regional power grid that Spanish Fork City is connected to but is sold elsewhere.

What school and youth group programs are available?

We offer tours of equipment, substations, and high-voltage demonstrations. To schedule a tour or demonstration, please contact the Assistant Power and Light Superintendent at 801-804-4629.

How can I view my past power usage?

See the online Customer Usage Request Form.

How can I get information regarding my electric bill?

Call or text the utility office at 801-804-4500.

Is there a way for me to get renewable energy from the city directly?

Yes, customers can enroll in our Renew Choice Program.

What should I do if the power goes out?

If the power goes out in your home:
  1. Check and see if the power is out at your neighbor's home as well. If it is out call 801-804-4440.
  2. If your neighbor's power is not out check your breaker box inside your home for a switch that is off.Breaker_Panel
  3. If step 2 doesn't solve your problem check the disconnect box on the outside of your home.Meterbase_Disconnect
  4. If the switch is on in your disconnect box and your power is still out then call us at 801-804-4440.
For large-scale power outages please visit for updates on the outage.

Net Metering (Solar Panel) Questions?

Visit our Net Metering page.

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