Terminate All Utilities

Finance

How do I terminate my utility services?

Utility services can be terminated over the phone by contacting the utility office at 801-804-4505 anytime between the hours of 8 am - 5 pm Monday through Friday.

When can I terminate my utility services?

Property Owners:

We have found that the projected closing date often changes, therefore you will need to wait until after you sign your closing documents to contact us.

Tenants:

We will terminate your services and put them back in the landlord's name the day you vacate the property. Please do not contact us more than a week in advance.

When will I receive my final bill?

Your final bill will be mailed to you within approximately 3 weeks of your termination date. If your account was set up on ACH Autopay your final bill will be automatically deducted from your bank account.

Termination Date RangeFinal Bill Due Date
 January 21st - February 20th  March 20th
 February 21st - March 20th  April 20th 
 March 21st - April 20th   May 20th 
 April 21st - May 20th   June 20th 
 May 21st - June 20th   July 20th 
 June 21st - July 20th   August 20th 
 July 21st - August 20th   September 20th 
 August 21st - September 20th   October 20th 
 September 21st - October 20th   November 20th 
 October 21st - November 20th   December 20th 
 November 21st - December 20th   January 20th 
 December 21st - January 20th   February 20th 


Is there anything else I need to do?

If you have cable, internet, or phone services through Spanish Fork Community Network you are required to return all equipment (set top boxes, modems, etc.). The one exception is fiber internet modems, which need to stay at the property.

Equipment should be returned to the utility office located at 40 South Main Street within 24 hours of terminating service. Charges for unreturned equipment will be added to your utility bill. 

Equipment Replacement Fee 
 Modem $40 
 New Arris Modem $60 
 Phone Modem $100 
 SPA $40 
 @Home Plume Router $80 
 DTA $60 
 8HD Only Box $175 
 DVR $225 
 E-DVR $275 
 WHG $425 
 Player $125 
M-Card $85
Did you have internet, cable or phone services with us? If you did... Please be sure to return all equipment that you have to Spanish Fork City within 24 hours to avoid equipment charges. Thanks!