- The customer must stay on ACH Auto Pay for at least 12 months.
- The average utility bill must be at least $100, otherwise a $5 credit will be issued.
- If you are currently enrolled in ACH Auto Pay or have been in the past you are not eligible for the credit.
- The $10 credit will show up on your utility bill.
The ACH Auto Pay program makes paying your utility bill easy, convenient and saves you time and money by:
Eliminating the need to write a check each month
Saving postage costs
Avoiding the need to make a special trip to the post office or the city office to pay your utility bill
Ensuring your payments are made on time.
Keeping rates low by eliminating costly credit card fees paid by the City
Terms and Conditions
On the 20th (Due Date) of each month the City will debit your checking or savings account for the total amount owing on your utility account.
When the 20th lands on a holiday or weekend the payment will be debited on the next business day.
If a payment is returned for insufficient funds, a closed bank account, stopped payment, or any other reason a returned payment fee of $20 will be assessed.
At this time we are unable to offer the ACH Auto Pay program on another day of the month. Our office is looking into making this a possibility.
Enrollment is simple. To enroll for ACH Auto Pay, simply click the above button and fill out the form.
Updating Bank Information
If you are already enrolled in ACH Auto Pay and need to change your bank information, simply click the button above and fill out the form. Updates made to bank information after the 15th of the month will not be effective until the following month.
Should you have any questions regarding ACH Auto Pay service, you may call 801-804-4505, send an email to firstname.lastname@example.org, or visit the Utility Billing Office.