- The customer must stay on ACH Autopay for at least 12 months.
- The average utility bill must be at least $100, otherwise, a $5 credit will be issued.
- If you are currently enrolled in ACH Autopay or have been in the past you are not eligible for the credit.
- The $10 credit will show up on your utility bill.
The ACH Autopay program makes paying your utility bill easy, convenient and saves you time and money by:
Eliminating the need to write a check each month
Saving postage costs
Avoiding the need to make a special trip to the post office or the city office to pay your utility bill
Ensuring your payments are made on time.
Keeping rates low by eliminating costly credit card fees paid by the City
Enrollment is simple. To enroll for ACH Autopay, simply click the above button and fill out the form.
Updating Bank Information
If you are already enrolled in ACH Autopay and need to change your bank information, simply click the button above and fill out the form. Updates made to bank information after the 15th of the month will not be effective until the following month.
Should you have any questions regarding ACH Autopay service, you may call or text 801-804-4500.